Course Content
The OTHM Level 5 Extended Diploma in Tourism and Hospitality Management provides a strong foundation in the principles, operations, and customer-focused functions of the tourism and hospitality sector. The course combines theoretical knowledge with practical industry insight, equipping learners to understand how tourism organisations operate, how customer experience is delivered, and how sustainability, marketing, and service quality shape this global industry.
Upon completing this course, you will be able to:
- Gain a solid understanding of tourism and hospitality operations and service delivery.
- Develop skills in customer experience, communication, and hospitality standards.
- Understand how tourism planning and sustainability influence the sector.
- Apply key concepts in marketing, management, and hospitality service practice.
- Build confidence for progression to Level 6 studies or middle-level roles in hotels, travel, events, or tourism services.
OTHM qualifications are fully approved and regulated by Ofqual (Office of Qualifications and Examinations Regulation) and recognised by Qualifications Wales, ensuring internationally recognised credibility. Renowned for equipping learners with practical skills across a wide range of industries, including Business, Leadership, Tourism and Hospitality, Health and Social Care, IT, Accounting and Finance, and Logistics & Supply Chain Management, OTHM qualifications prepare professionals for real-world success.
OTHM also provides strong pathways for academic progression. Learners completing Level 3–7 qualifications are eligible for advanced entry into undergraduate top-up degrees or Master’s programmes at several UK universities, opening doors to global career and education opportunities.
- Regulated by Ofqual
- Recognised by World Education Services (WES)
This course is for professionals and aspiring hospitality and tourism specialists with a foundational understanding of the sector, aiming to develop essential operational and service skills for roles in hotels, travel services, hospitality operations, or progression to higher-level tourism and hospitality qualifications.
No formal qualifications are necessary to enrol in this course; however, you must meet the following criteria:
- Be 18 years of age and over.
- Have some experience or a previous Level 4 qualification.
- Possess the ability to complete the Level 5 course.
Our committed admissions advisors are ready to offer personalised advice that aligns with your career aspirations and professional objectives, ensuring that this course effectively supports your growth as a leader.
Assessments include a written assignment of 3000-3500 words for each module, which provides an excellent chance for in-depth learning. There are no exams.
To succeed, you should carefully read the assignment brief and understand the requirements before starting your assignment. This helps improve understanding and encourages personal reflection and growth.
To pass each module, you must meet all the requirements outlined in the assessment criteria and achieve all the learning outcomes.
Completing the OTHM Level 5 Extended Diploma in Tourism and Hospitality Management provides a solid pathway for academic and career advancement. Successful learners can:
- Progress to the final year of a UK university degree in Tourism, Hospitality, or related fields.
- Advance to higher-level studies, such as OTHM Level 6 Diploma in Tourism and Hospitality Management.
- Move into middle management roles within hotels, resorts, travel, tourism operations, or event management.
