--Terms and Conditions

Edvoro Limited is registered in England with Registration number 08571824. The VAT Registration Number, where applicable, can be provided upon request. Our registered office is located at Epworth House, 25 City Road, London, EC1Y 1AA, United Kingdom.

In these terms and conditions, "we" means Edvoro Limited, and "our" and "us" shall have the corresponding meaning; "you" shall mean you, the customer, and "your" shall have the corresponding meaning. We advise you to print and keep a copy of these terms and conditions and any related correspondence or documentation you receive from us.

In this Agreement:

These terms set out the terms and conditions under which we agree to supply you with any Course(s) that you order by telephone, post, or online. By placing an order for any of our Course(s), you agree to adhere to these terms. We recommend that you keep a copy of these terms for your records.

The terms and conditions include general terms applicable to all students enrolled with us. These Terms and Conditions contain the entire agreement between the parties and supersede all previous agreements and understandings. In entering into this agreement, each party acknowledges that they do not rely on any representation, statement, promise, assurance, warranty, information, document, or other terms not forming part of this agreement.

If you do not fully understand any part of this agreement or are uncertain about your rights under it, don't hesitate to contact us for assistance. To ensure a prompt and efficient response to your inquiry, kindly reach out to the admissions department at admission@edvoro.com.

Do not access or use this site if you do not agree with any terms and conditions. Apart from Consumer Contracts 2013 (Information, Cancellation, and Additional Charges Regulations), no other representations can be made. Your use of this site shall be deemed to be your agreement to accept the terms provided here. You must read the terms and conditions before entering into a transaction.

By registering with us, you warrant that you are legally capable of entering into binding contracts and are at least 18 years old. Further, you confirm that the information you provided is accurate, current, and complete about yourself, wherever required, in the application or enrolment form. You agree to update your information if any of your information changes in the future. If we find that the information you provided is not accurate, complete, or up to date, your account may be terminated or suspended.

You agree to be entirely responsible for any activities made using your account details and password. In this respect, you must ensure that any password you choose to use for online access remains confidential at all times. If you either lose your password or account details or become aware that a third party may have access to or use your password or account details, you shall notify us.

We reserve the right to:

You understand that we are accredited by regulated awarding bodies, including the Chartered Management Institute (CMI), Qualifi, OTHM, EduQual, and City & Guilds, to deliver various regulated Courses. You also understand that we deliver many unregulated Courses offered by the Centre for Business and Information Technology (CBIT). You acknowledge that we work with a number of universities, either directly or through their strategic partners, to promote top-up and full degree Courses.

Some Courses are promoted and administered through the website of School of Business and Technology London Limited ("SBTL"), a company under common ownership with Edvoro Limited. Depending on the Course, learning materials and the Learning Platform may be provided by SBTL, with tutoring, assessment, and Internal Quality Assurance (IQA) carried out by us, or learning materials and the Learning Platform may be provided by us directly. The specific arrangement for a Course is set out on that Course's details page.

You agree that the regulated Courses we offer are approved only in the UK. Neither we nor the awarding bodies or organisations that award or offer certification for our Courses accept any responsibility for the approval of regulated Courses outside the UK, including, but not limited to, embassies, government bodies, governments for immigration purposes, employers, or Universities for admission purposes. If you sign up for any unregulated Course(s), you accept your responsibility to verify the Course(s)' acceptance or approval. Neither we nor the awarding bodies or organisations that award or offer certification for our Courses accept any responsibility for the approval of our unregulated Course(s) within or outside the UK.

You agree to acknowledge that each Course has specific entry requirements, which are clearly outlined on our Website under the Course description. You understand that you must meet these entry requirements to be eligible for enrolment in the Course you wish to purchase. Before making your payment, you must self-declare that you meet the Course's entry requirements.

Additionally, a member of our admissions team may contact you via email or phone to ask questions regarding your eligibility. If we find your responses satisfactory, we may consider them as your self-declaration of meeting the eligibility criteria.

We also require you to upload your CV to your account dashboard on our Website and verify your identity using our third-party identification service partner. If you encounter any technical errors with our partner’s identification service, we may ask you to upload your ID to your account dashboard on our Website to verify your identity.

Please note that you will not be officially registered with the relevant awarding body until we verify your ID and confirm your eligibility. If we discover any inaccuracies in the information you provided at any time during your studies, we will revoke your enrolment and registration, and you will not be eligible for a refund.

By accepting this agreement, you confirm that your knowledge of the English language is sufficient to complete the Course. We will send you a confirmation email once your enrolment is complete.

If you have a sponsor to pay your fees, do not meet the entry requirements, or if your payment is not completed as per the contract, you will receive a "conditional offer letter." Your enrolment will not be processed, and you will not receive a welcome email until you fulfil the conditions outlined in the letter.

You understand that you must update any changes to your profile (such as name, address, contact number, or email address) within five days of registration. Your registration with the relevant awarding body or the organisation that offers the Course will be processed within 45 days of enrolment if you make a single full payment.

If you choose the payment plan option, you are required to pay a 20% initial deposit. Your registration with the relevant awarding body or the organisation offering the Course will only be completed after we receive your initial deposit of 20% and at least two monthly instalment payments. Your registration will be on hold until we receive your second instalment payment.

Access to our dedicated Learning Platform, 'VisionEd', will be granted soon after we receive your 20% initial deposit and complete the compliance check process, which includes verifying your ID and confirming your eligibility.

You understand that we expect you to remain active in our Learning Platform ‘VisionEd’ after enrolment. If you remain inactive in our Learning Platform or we do not receive any correspondence from you via email, support desk platform, or phone for a period of 90 days, we reserve the right to terminate your account. We may not provide any notification or warning for automated deactivation before termination.

By selecting a payment plan offered by us, you agree to make a minimum initial deposit of 20% (including any applicable taxes). Following this, the remaining balance will be billed monthly or as otherwise agreed, either to your credit or debit card or deducted from your financial institution. You have the option to prepay your outstanding balance at any time. By choosing a payment plan, you authorise us to charge your credit or debit card, or to withdraw funds from your financial institution, for the invoiced Course(s). You understand that the payment plan offered is for a maximum of 11 months and does not include any interest or additional charges.

You hereby confirm that you have the authority to authorise payments for the purpose of purchasing the Course(s) from us. You understand and agree that we are not liable for any erroneous billing or incorrect charges. If a billing error occurs, our sole responsibility is to correct it once we become aware of it.

You acknowledge that we reserve the right to terminate this payment option and/or your participation in any Course(s) upon written notification. Additionally, we can restrict access to the Course(s) and terminate account privileges if your account is not paid by the payment plan due date or if any authorised charge is declined by your credit or debit card or financial institution for any reason.

You understand that payment will be charged to your credit or debit card, or withdrawn from your bank account, on the specified days or the next business day (or later, in case of unforeseen events). This authorisation will remain in effect until we receive written notification of its termination, allowing us and your financial institution a reasonable opportunity to act on it. If any account or credit/debit card information provided at checkout changes, this authorisation will still apply to the new account or card number(s).

You also acknowledge that all refunds or exchanges will be processed according to our standard refund policies. We reserve the right to charge a processing fee if any payment is refused for any reason.

You understand that we will complete your registration with the awarding body or organisation only after receiving your initial minimum deposit of 20% and two subsequent monthly payments. However, you will gain access to our dedicated Learning Platform as soon as we receive your initial minimum deposit of 20% and complete the compliance check process, which may include verifying your ID and confirming your eligibility for the course.

We do not store any of your sensitive payment information. We never receive your sensitive payment data via our website or any other means. It is never accessible to our contractors or staff members. Although the payment page may be branded similarly to the one on our website or feature our logo, we have no control over it.

You acknowledge the importance of completing all assessments required for your enrolled Course. Once your enrolment is finalised and you have access to the course materials, please be aware that changing your Course is not permitted. Should you wish to make any adjustments to your enrolment, such as switching courses, there will be a £250 administrative and re-registration fee, unless you have fully documented extenuating circumstances.

Additionally, you understand that "Course Expiry" refers to the 'Support Period' allocated for each Course, which begins from your enrolment date. This Support Period is the timeframe during which we are committed to providing you with the necessary resources and assistance related to the Course as advertised. It is advisable to complete your Course within this specified Support Period. If you anticipate needing additional time, we encourage you to communicate this to your admissions advisor during the enrolment process.

The Support Period for our Courses is as follows:

The Course duration for the degree full Courses and top-up Courses is subject to the relevant University or its Partners where the student(s) are enrolled.

You acknowledge that the Support Period applies to all courses we offer, with the exception of degree courses. If you exceed the maximum Support Period and did not agree on any additional time during your enrolment, you must submit a written request for a course extension within 14 days of the course's expiry date. Please note that an extension fee will be applied if your request is approved. The following fees apply for course extensions:

Additionally, you acknowledge that you are responsible for the costs associated with obtaining hard copies of your certificate and transcript, including shipping costs for their delivery, which are outlined as follows:

Cost of printed hard copies of certificates and transcripts:

Shipping Costs (Apply to all the Courses):

You understand that once you are accepted into the Course you purchased, we will grant you access to our Learning Platform "VisionEd" for the duration (Support Period) of your Course(s). Our Learning Platform features a range of resources, including learning materials, lecture notes, assignment briefs, policies and procedures, and guidance on assignment writing. You agree that learning materials and other resources are available only through the Learning Platform, and you understand that we cannot provide them via email, printed copies, or any other format or medium.

By agreeing to these terms, you acknowledge that we do not provide any warranties or guarantees regarding the quality or suitability of the content in the Learning Platform. Our Courses use a drip-feed model, whereby units and Course materials are released progressively, in the sequence required for your qualification, rather than all being made available at once. What is visible on your dashboard at any given time may vary — a unit may be listed before its materials become accessible, and a further unit may not be released or listed at all until you have completed the units currently available to you.

You understand that we provide learning materials developed by qualified and approved tutors. To successfully complete the course, you agree that you must engage in additional research and reading to meet the learning outcomes. You also acknowledge that you may need to acquire some books and journal articles at your own expense from external sources, such as libraries or online databases, when required for further research and reading. Furthermore, if you are enrolled in a CMI Course or a CBIT Course recognised by CMI, you will receive access to the CMI Management Direct portal. This portal grants you access to a variety of eBooks, journals, videos, and other resources.

You understand that Total Qualification Time (TQT) refers to the minimum amount of time a student needs to complete their Course. It includes the Guided Learning (GL) hours, as well as all additional time spent on preparation, study, research, or any other form of participation in education or training, without needing direct supervision from a lecturer or tutor. TQT is a term primarily used for qualifications regulated by Ofqual as part of the Regulated Qualification Framework (RQF).

You understand that Guided Learning Hours (GLH) are designed for students to complete activities or presentations under the instruction, guidance, or supervision of a lecturer, tutor, or supervisor, either in person or via electronic means such as prepared lecture slides or learning materials. Where a Course follows a structure, each unit will be allocated a GLH (hours) value. However, where a Course does not follow a structure, GLH (hours) will be allocated to the Course. You understand that we provide learning materials prepared by qualified and approved tutors in line with the specifications detailed by the awarding body or organisation to make up Guided Learning Hours. You understand that you will receive constructive formative feedback on your assignments for each unit, emphasising the learning and development that constitute the Guided Learning Hours (GLH).

You understand that by choosing our online learning, you have the flexibility to study at your own pace and complete your Course within the specified Support Period. You will receive tutor support through our Support Desk Portal, where our Support Desk team collaborates with tutors and students to provide timely guidance, assessment feedback, and other study assistance. Additionally, you can schedule personal tutor meetings with your tutor online through the Support Desk Portal whenever necessary, depending on the tutor's availability.

You agree to adhere to our assessment policies, which include both formative and summative assessment procedures that align with the requirements of the awarding bodies. Formative and summative assessments are integral components of the overall assessment process. You must read and understand the assessment policies and procedures provided on our Learning Platform.

You will have a maximum of two opportunities to resubmit your assessments. If you are not successful after all three attempts (the original submission plus the two resubmissions), you will not be allowed any additional chances to submit the referred/failed assignment. You understand that any elements submitted during the second or third attempts will be capped at the pass mark. It is important that you fully understand the terms outlined in the assessment and assessment feedback policies.

By enrolling in a top-up degree Course, you agree to successfully complete the required pathway diploma Course that leads to the top-up degree Course. We only facilitate enrolment in the degree top-up Course upon the successful completion of the relevant pathway diploma accepted by the university.

If you have any complaints or grievances about the delivery, assessment, or certification of your degree top-up Course, you need to contact the respective study centre or university in which you are enrolled.

By enrolling in a top-up degree Course, you agree to the terms and conditions established by the institution or university offering the top-up degree Course. For information on cancellations and refunds related to degree top-up Courses, please refer to section 18 of these terms and conditions.