Tourism and Hospitality Management - OTHM Level 5 Diploma

Overview

The OTHM Level 5 Diploma in Tourism and Hospitality Management is designed for individuals seeking to advance their expertise and pursue leadership or specialised roles within the tourism, hospitality, and events sectors. This course develops in-depth managerial, operational, and strategic skills across key areas, including tourism operations, hospitality management, marketing, event management, sustainable practices, financial management, and customer experience.

Typically completed within 8 to 10 months, the course preparing learners for higher-responsibility roles such as Operations Manager, Hotel or Resort Manager, Event Manager, Marketing Executive, or Guest Relations Manager. Upon completion, you are well-equipped to progress to further professional qualifications or certifications, or to take on strategic and operational roles within tourism and hospitality organisations, contributing to the delivery of exceptional customer experiences, sustainable business practices, and efficient management of resources.

Backed by OTHM, this globally recognised qualification equips you with practical tools, fresh insight, and the confidence to lead with purpose—while opening the door to further qualifications.

This course is ideal for:

  • Current professionals in tourism, hospitality, or event management seeking promotion.
  • Individuals aiming to transition into managerial roles in hotels, resorts, travel agencies, or event organisations.
  • Learners with prior Level 4 qualifications in tourism, hospitality, or related disciplines.
  • Entrepreneurs planning to launch or manage tourism or hospitality businesses.

Develop advanced managerial and operational skills in tourism and hospitality.

  • Gain knowledge in marketing, event management, sustainability, and financial planning.
  • Learn how to manage human resources and deliver exceptional customer experiences.
  • Apply theory to real-world scenarios through a research project.
  • Enhance career prospects for managerial roles in the tourism and hospitality industry.
  • Prepare for progression to Level 7 qualifications or postgraduate study.

Dedicated and Expert Tutors: At Edvoro, we're committed to providing you with the support you need to succeed. Our dedicated expert tutors are here to offer personalised guidance every step of the way, ensuring you never feel alone on your learning journey.

Cutting-Edge Learning Management Platform: Our cutting-edge learning platform, VisionEd, redefines education by integrating advanced technology, elite learning content, and personalised learning experiences. Designed for users of all ages, our platform’s intuitive interface makes navigation seamless. With an integrated support desk, you can effortlessly connect with our dedicated support team for any assistance or guidance. Accessible on multiple devices, our platform empowers you to learn anytime and anywhere.

Dedicated Support Team: Our Dedicated Support Team is committed to helping you succeed. With expert guidance and personalised assistance, we ensure you receive the support necessary to navigate your educational journey. We are here to answer your questions, provide resources, and foster a positive learning environment.

Elite Learning Content: At Edvoro, we are dedicated to enhancing the educational experience by providing comprehensive learning content developed by expert tutors. Our resources include in-depth learning resources with real-world examples, case studies and assessment resources, allowing learners to apply their knowledge effectively in relevant contexts. These learning materials are available in various formats, including organised pathway flipbooks, notes, PDFs, and interactive text content on our learning platform VisionEd.

Boost Score: At Edvoro, we believe in your success! That’s why our dedicated tutors go the extra mile to provide you with personalised, in-depth feedback on your formative assessments for each module. This tailored guidance is designed to help you boost your scores and reach your full potential.

Meet The Tutor: Your Personal Tutor is dedicated to enhancing your academic experience. They will assist you in maximising your study potential while providing the encouragement and support necessary throughout your time at Edvoro. You have the flexibility to schedule online meetings with your personal tutor at times that are convenient for you.

Flexible Payment Plan: We offer flexible payment plans tailored just for you, making it easier to manage your tuition fees. Our solutions ensure that financial concerns never hold you back from achieving your academic dreams. Choose a plan that fits your needs and goals!

Earning the OTHM Level 5 Diploma in Tourism and Hospitality Management demonstrates your ability to manage tourism and hospitality operations, implement strategic initiatives, and apply managerial skills in professional or organisational settings.

Potential career outcomes include:

  • Tourism and Hospitality Operations Manager – estimated average salary: £35,000 per annum.
  • Hotel or Resort Manager – estimated average salary: £38,000 per annum.
  • Event Manager or Coordinator – estimated average salary: £32,000 per annum.
  • Marketing Executive (Tourism and Hospitality) – estimated average salary: £30,000 per annum.
  • Guest Relations Manager – estimated average salary: £28,000 per annum.

OTHM Qualifications are approved and regulated by Ofqual (Office of Qualifications and Examinations Regulation) and recognised by Qualifications Wales. OTHM qualifications have achieved a reputation for maintaining significant skills in various job roles and industries like Business Studies, Leadership, Tourism and Hospitality Management, Health and Social Care, Information Technology, Accounting and Finance, Logistics and Supply Chain Management. OTHM serves the progression option with several UK universities that acknowledges the ability of learners after studying Level 3-7 qualifications to be considered for advanced entry into corresponding degree year/top-up and Master's/top-up programmes.

  • Regulated by ofqual.gov.uk
  • Recognised by World Education Services (WES)

Course Content

The OTHM Level 5 Diploma in Tourism and Hospitality Management builds on knowledge to develop middle management skills for the tourism and hospitality sectors. This course equips learners with the expertise to oversee operations, enhance customer experiences, and implement strategic business practices in diverse international settings.

Upon completing this qualification, you will be able to:

  • Demonstrate a comprehensive understanding of how tourism and hospitality organisations operate at a managerial level.
  • Effectively manage teams, operations, and customer relations in complex environments.
  • Integrate sustainability, ethical practices, and responsible tourism into management decisions.
  • Apply advanced management, marketing, and financial strategies to real-world scenarios.
  • Progress confidently to Level 6 studies or move into supervisory and managerial roles in hospitality, travel, tourism, or event management.

OTHM qualifications are fully approved and regulated by Ofqual (Office of Qualifications and Examinations Regulation) and recognised by Qualifications Wales, ensuring internationally recognised credibility. Renowned for equipping learners with practical skills across a wide range of industries, including Business, Leadership, Tourism and Hospitality, Health and Social Care, IT, Accounting and Finance, and Logistics & Supply Chain Management, OTHM qualifications prepare professionals for real-world success.

OTHM also provides strong pathways for academic progression. Learners completing Level 3–7 qualifications are eligible for advanced entry into undergraduate top-up degrees or Master’s programmes at several UK universities, opening doors to global career and education opportunities.

  • Regulated by Ofqual
  • Recognised by World Education Services (WES)

The OTHM Level 5 Diploma in Tourism and Hospitality Management is designed to develop advanced managerial and operational skills across key areas of the sector, including tourism operations, hospitality management, marketing, event management, sustainability, financial management, customer service, and a research project.

No formal qualifications are necessary to enrol in this course; however, you must meet the following criteria:

  • Be 18 years of age or over.
  • Have some experience in tourism, hospitality, or a related sector, or a previous Level 4 qualification.
  • Possess the ability to complete the Level 5 course successfully.

Our committed admissions advisors are ready to offer personalised advice that aligns with your career aspirations and professional objectives, ensuring that this course effectively supports your growth as a leader.

Assessments include a written assignment of 3000-3500 words for each module, which provides an excellent chance for in-depth learning. There are no exams.

To succeed, you should carefully read the assignment brief and understand the requirements before starting your assignment. This helps improve understanding and encourages personal reflection and growth.

To pass each module, you must meet all the requirements outlined in the assessment criteria and achieve all the learning outcomes.

Completing the OTHM Level 5 Diploma in Tourism and Hospitality Management provides a strong foundation for career growth and professional development. Successful learners can:

  • Progress to OTHM Level 6 Diploma in Tourism and Hospitality Management or other specialised management qualifications.
  • Advance managerial and operational expertise in tourism, hospitality, events, and customer service.
  • Prepare for roles in hotel or resort management, tourism operations, event management, or other supervisory and managerial positions.

Course Syllabus

We offer a wide range of units for the OTHM Level 5 qualification. Following the specified combination rules, you can select units aligning with your career goals and future development.

Rules of Combination

You are required to complete mandatory 6 units to achieve the 120 credits required to gain the OTHM Level 5 Diploma in Tourism and Hospitality Management.

If you wish to select alternative units, you must submit your request before enrolment so we can confirm the availability of the required learning materials. Please note that Edvoro reserves the right to decline applications where the requested units cannot be supported. Once enrolment is confirmed, unit changes are not permitted.

This unit aims to boost learners' competencies in understanding the challenges and ever-changing trends that impact tourism and hospitality organisations. Moreover, learners will develop an understanding of how the industry responds to changes and the repercussions of trends and issues that trigger such transformations.

Reference No : M/650/1209

Credit : 20 || TQT : 200

This unit aims to provide a thorough understanding of efficiently managing customer relationships and customer service in the tourism and hospitality industry context. It is tailored for supervisory and managerial personnel to equip them with the expertise required to support their teams in providing exceptional customer service in their professional settings.

Reference No : L/650/1208

Credit : 20 || TQT : 200

This unit aims to introduce learners to fundamental principles and concepts of human resource management. This knowledge will empower them to participate in sustainable people management practices by comprehending the purpose and breadth of the human resource management function.

Reference No : H/650/1151

Credit : 20 || TQT : 200

This unit aims to give learners a fundamental grasp of financial accounting and financial management principles in the tourism and hospitality industry. Learners will acquire the knowledge and competencies to prepare, assess, and modify financial statements and formulate budgets.

Reference No : K/650/1207

Credit : 20 || TQT : 200

The objective of this unit is to grasp the importance of digital marketing in the marketing management of the tourism and hospitality sectors.

Reference No : K/650/1162

Credit : 20 || TQT : 200

Comprehend the essential components of operations management within the tourism and hospitality industry, focusing on systems, processes, project management, and quality control.

Reference No : J/650/1206

Credit : 20 || TQT : 200

Course Delivery

At Edvoro, we prioritise flexible and effective course delivery to accommodate a variety of learning styles and schedules. Our courses are designed for self-paced learning, allowing you to progress at your convenience. Our cutting-edge platform, VisionEd, features a user-friendly interface, making navigation seamless and enhancing your overall learning experience. Each course includes high-quality learning content, comprehensive resources, assessment resources and real-world case studies to ensure the practical application of knowledge.

Our team of dedicated expert tutors provides personalised support and constructive assessment feedback, helping you maximise your learning outcomes. You can schedule individual online sessions with your tutor, ensuring that the guidance you receive is tailored to meet your specific needs. With resources accessible on multiple devices, you can engage with your studies anytime and anywhere. At Edvoro, we are committed to delivering a transformative educational experience that supports your journey toward professional success.

Resources and Support

At Edvoro, we believe that every educational journey deserves unwavering support, and we're here to provide just that! Our dedicated support team serves as a crucial bridge between our talented tutors and eager learners. When you submit a request through our Support Desk Portal, chat, email or a call—whether you're seeking support, feedback on an assignment, or any academic assistance—you can rest assured that it will be swiftly assigned to the most suitable tutor. As soon as your tutor responds, the feedback becomes available to you instantly through the portal. This seamless and organised support system guarantees you receive the help you need promptly, making your learning experience smooth and efficient.

What sets Edvoro apart is our dedicated support team and the high-quality learning materials developed by expert tutors. We offer a range of resources, including well-structured pathway books, comprehensive lecture notes, and assessment tools designed to help you apply your knowledge effectively in real-world contexts. We also prioritise flexibility in your study experience; all materials are available in multiple formats, FlipBook, PDF, PowerPoint, and Interactive Text Content, through our online learning platform, VisionEd. This versatility allows you to engage with the content in the way that best fits your study style and schedule.

With expert-developed resources, flexible learning options, and a dedicated support system, Edvoro is committed to delivering an extraordinary online learning experience that blends flexibility, top-notch quality, and personalised guidance.

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